top of page

TERMS & CONDITIONS

​

These Terms and Conditions govern your use of the ASO website and the purchase of products from ASO. By accessing our website or making a purchase, you agree to be bound by these Terms and Conditions.

1. Products and Orders:

 

  • All products displayed on our website are subject to availability. We reserve the right to limit the quantity of products available for purchase and to discontinue any product at any time without notice.

  • By placing an order, you agree to provide accurate and complete information, including your name, shipping address, and payment details. You also agree to update this information as necessary to ensure its accuracy.

 

2. Pricing and Payments:

 

  • All prices listed on our website are in the currency specified and are subject to change without notice.

  • Payment for your order will be processed at the time of purchase. We accept major credit cards and other payment methods as indicated on our website.

  • You are responsible for any applicable taxes, duties, or other fees associated with your purchase.

 

3. Shipping and Delivery:

 

  • We strive to process and ship orders in a timely manner. However, delivery times may vary depending on your location and shipping method.

  • We are not responsible for delays or issues caused by third-party shipping carriers or customs processes.

 

4. Returns and Exchanges:

 

  • We want you to be satisfied with your purchase. If you are not completely happy with your order, you may return it within 14 days of receipt for a refund or exchange, subject to our return policy.

  • Returned items must be in unused, unworn condition with all original tags and packaging intact.

 

5. Intellectual Property:

 

  • All content on the ASO website, including text, graphics, logos, images, and software, is the property of ASO or its licensors and is protected by copyright and other intellectual property laws.

  • You may not reproduce, distribute, modify, or otherwise use any content from our website without prior written consent from ASO.

 

6. Limitation of Liability:

 

  • In no event shall ASO, its affiliates, or their respective officers, directors, employees, or agents be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase of products from ASO.

 

7. Governing Law:

 

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of [jurisdiction], without regard to its conflict of law principles.

 

8. Changes to These Terms and Conditions:

 

  • We reserve the right to update or change these Terms and Conditions at any time without notice. Any changes will be effective immediately upon posting on this page.

 

9. Contact Us:

 

  • If you have any questions or concerns about these Terms and Conditions, please contact us at israa@asoactivewear.com

Return and Refund Policy

At ASO, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a return and refund policy subject to the following terms:

1. Return Period:

 

  • You may return eligible items within 14 days of receipt for a refund or exchange. After 14 days, we are unable to offer refunds or exchanges.

 

2. Eligibility for Returns:

 

  • To be eligible for a return, items must be unused, unworn, and in the same condition as when you received them. All original tags and packaging must be intact.

  • Some items, such as intimate apparel or items marked as final sale, may not be eligible for return. Please check the product description for details.

 

3. How to Initiate a Return:

 

  • To initiate a return, please contact our customer service team at israa@asoactivewear.com within the 14-day return period. Please include your order number and reason for the return in your email.

  • Once your return request is approved, we will provide you with instructions on how to return the item(s).

 

4. Return Shipping:

 

  • You will be responsible for the cost of return shipping, unless the return is due to a mistake on our part or a defective product.

  • We recommend using a trackable shipping method and purchasing shipping insurance, as we are not responsible for lost or damaged returns.

 

5. Refund Process:

 

  • Once we receive and inspect your returned item(s), we will process your refund to the original method of payment within 7-10 business days.

  • Please note that shipping charges are non-refundable, and a restocking fee may apply for certain returns.

 

6. Exchanges:

 

  • If you would like to exchange an item for a different size or color, please indicate this in your return request email. Exchanges are subject to availability.

 

7. Damaged or Defective Items:

 

  • If you receive a damaged or defective item, please contact us immediately upon receipt. We will work with you to resolve the issue as quickly as possible, whether through a replacement, exchange, or refund.

 

8. Contact Us:

 

  • If you have any questions or concerns about our return and refund policy, please contact us at israa@asoactivewear.com

 

By making a purchase from ASO, you agree to abide by the terms of our return and refund policy. We reserve the right to update or change this policy at any time without notice.

Terms and condition

About us

Privacy policy

ASO Activewear

​

​

Copyright © 2024 ASO Activewear - All Rights Reserved.

bottom of page